Privacy & legal statement cookies policy

This Privacy Statement applies to personal information we obtain from and about individuals interacting with Unitrans Opel Distributor and its websites, products and services. It does not apply to personal information we obtain in our capacity as an employer.

This Privacy Statement covers all Unitrans Opel Distributor controlled subsidiaries and affiliates in South Africa. Additionally, mobile applications have separate privacy statements, as described in the Mobile Applications section below.

As you interact with Unitrans Opel Distributor, there may be opportunities for you to provide us with your information. Additionally, we may collect certain information about you or your vehicle as further described below. You may provide us with information about you or your vehicle through a number of sources: Unitrans Opel Distributor websites, product and related events, test drive or other incentive applications, surveys, social media platforms, sweepstakes entries and through our customer call centres.

We receive information about you through vehicle sales records provided by your dealer and we may obtain, with your consent, data obtained from your vehicle’s Event Data Recorder (“EDR”) as described in your owner’s manual (i.e., how various systems in your vehicle operate, the speed and distance of your vehicle). For additional information about EDR data, please see your owner’s manual. We also may obtain information about you and your vehicle from Unitrans Opel Distributor affiliates, OPEL dealers, and Unitrans Opel Distributor licensees for consumer merchandise, Unitrans Opel Distributor financial partners and other sources such as companies that provide lists of potential vehicle purchasers and current owners, if such companies are permitted to share your information with us pursuant to their privacy statements.

The types of information that Unitrans Opel Distributor collects about you may include, but are not limited to:

• contact information (such as name, postal and physical address, city, province and postal code, email address and telephone number)
• vehicle information (such as vehicle identification number (VIN), make, model, model year, selling dealer, servicing dealer, date of purchase or lease and service history)
• vehicle performance data (such as engine and transmission performance, airbag deployment conditions or crash or near crash information about how a vehicle’s systems performed)
• demographic information (such as age range, marital status and household composition)
• non-credit-related marketing profile information (such as when you plan to purchase or lease; the vehicle in which you're interested)
• relationships you have with Unitrans Opel Distributor addition to the purchase and servicing of your vehicle
• incentive eligibility verification information (such as college name, branch of service or credit union name for vehicle purchase programs)
• Personal Identification Number (in limited circumstances Unitrans Opel Distributor may collect ID number, for example if you win a sweepstakes or receive compensation that must be reported for government tax purposes)
• investor information (name, address, phone number and email address)
• stockholder services information (such as account information)
• photographs such as those that you may submit for contests or sweepstakes use

The information Unitrans Opel Distributor collects about you and your vehicle will be used:

• to provide products and services
• to maintain customer relationships
• to operate Unitrans Opel Distributor websites
• to provide customer and vehicle support and service (such as recall information or warranty service)
• to provide information and product updates
• to evaluate vehicle performance and safety as described in the vehicle owner manual
• for safety and product research purposes
• to verify eligibility for vehicle purchase or incentive programs
• for marketing purposes
• to customize and improve communication content
• to comply with legal requirements

When you buy or service a Opel vehicle at a Opel dealer, the Opel dealer should provide you with information describing the dealership's privacy practices and related policies that explain that certain information that you provide to the Opel dealer may be shared with Unitrans Opel Distributor as the vehicle manufacturer or others in accordance with this Privacy Statement.

Please note that Unitrans Opel Distributor and Opel dealers are separate legal entities with their own privacy practices. While Unitrans Opel Distributor encourages its Opel dealers to ensure full compliance with all applicable privacy legislation and has provided information to our Opel dealers relating to privacy obligations, Unitrans Opel Distributor is not responsible for Opel dealers’ compliance with applicable law. You should read the Opel dealer’s privacy statement to ensure that you understand its privacy practices and procedures. For questions about your Opel dealer's privacy practices including opting out of marketing communications from your Opel dealer, please contact your Opel dealer directly.

Unitrans Opel Distributor websites use “cookies” to remember user preferences and to maximize the performance of our website and services. Using cookies on our websites provides benefits to you, such as allowing you to maintain your account login information or contact information on Request a Quote forms between visits, or locating a nearby dealer. In addition, we may use information gathered from cookies to autofill fields on forms such as the city, province or postal code associated with your IP address. This information can be corrected by you before submitting any form or inquiry or you can disable the cookie as discussed below and the information will not be collected.

Similarly, we may also place Web beacons in our emails to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email and any URL accessed through our email message.

To measure site activity and provide a better user experience, we may allow our service providers or business partners to compile information from the cookies, Web beacons or other technologies on our websites which may include information about your visit (such as demographic data, browser type, IP address, pages visited, activities conducted on the page and the day and time of your visit).

We may also allow third party advertising and personalization partners to use this information to develop personalized content and appropriate advertising based on your visits over time on Unitrans Opel Distributor web sites and non-Unitrans Opel Distributor web sites.

This information may also be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you.

At this time, we do not honour “do no track” signals from a web site browser. However, you may refuse or delete cookies. Please refer to your browser Help instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another computer, or change browsers. If you choose to decline cookies, some of the functionality of a website may be impaired.

Opting out of relevant advertising will not opt you out of all advertising, but rather only those advertisements that are personalized to your interests by Unitrans Opel Distributor or its agents or representatives.

If you choose to decline cookies, some of the functionality of a website may be impaired.

Any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We shall be free to copy, disclose, distribute, incorporate and otherwise use such material and data, images, sounds, text and other things embodied therein for any and all purposes.

You are prohibited from posting or transmitting to or from the Site any materiall:

• at is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
• for which you have not obtained all necessary licenses and/or approvals; or
• which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
• which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

Unitrans Opel Distributor has developed certain mobile applications that you may download to your mobile device or vehicle (“Unitrans Opel Distributor Applications”). When you download a Unitrans Opel Distributor Application, there may be an opportunity for you to provide us with or for us to obtain information about you or your vehicle. Each Unitrans Opel Distributor Application will display a separate Privacy Statement that will inform you about how any information shared via the application will be handled and how to decline such use or uninstall the application

Through the Infotainment system, Unitrans Opel Distributor may also offer applications developed by third parties (“3^rd Party Application”). When you download a 3^rd Party Application to your mobile device or vehicle, the 3^rd Party Application may collect information about you in connection with your download or use of that application. Unitrans Opel Distributor is not responsible for the collection or use of information by 3^rd Party Applications. We recommend that you carefully review the privacy statement of each 3^rd Party Application prior to downloading or using them.

Unitrans Opel Distributor may share the information it collects about you or your vehicle in the following instances:

• as required by law or regulation, such as in conjunction with a subpoena, government inquiry, litigation, dispute resolution or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a law enforcement request
• with our services providers who work on our behalf and who do not have an independent right to use the information to which they have access or that we disclose to them
• with our business partners who provide products and services under one of our brands for Unitrans Opel Distributor marketing activities, business partner marketing activities or both
• with third parties for research and development purposes (such as university research institutes for improving highway safety)
• in connection with the sale, transfer or financing of a significant part of a GMSA business or its assets, including any such activities associated with a bankruptcy proceeding
  

Apart from the purposes listed above, Unitrans Opel Distributor will not share information about you or your vehicle with other third parties for their independent use without your permission.

Unitrans Opel Distributor strives to maintain the integrity and accuracy of your information at all times. You are responsible for informing us of any change in your details, such as a change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you.

If your personal information changes at any time or our records appear to be incorrect, please inform us immediately in order that we may update or correct our records accordingly.

Should you have questions or concerns regarding the processing of your information, wish to opt out of marketing communications or change previously submitted opt-out preferences, please contact our Customer Care Centre on:

0800 422 777 or 041 403 2555 (dialling out of South Africa)
(Select Chevrolet, Opel Automobile GmbH or Isuzu, then select option 2 for Customer Care)
Mon – Fri 7:00am – 5:30pm

If you have subscribed to a particular email newsletter or other communication you should follow the instructions in the email or on a related website to unsubscribe.

If you opt out of receiving marketing communications from Unitrans Opel Distributor, your personal information will not be used for marketing, but may still be used for the other purposes described in this Privacy Statement (such as vehicle support and service).

We may update this Privacy Statement from time to time. We will do so by posting additions or modifications to this page.

Last modified: July 21, 2022